Core Values
We tell the truth, do what’s right and treat others with fairness and respect. We adhere to high standards of ethics and business conduct.
We take pride in our Company and demonstrate loyalty to the Company and to one another. We tie our personal success to Graybar's success.
We believe that long-term success is more important than short-term gains. We work to keep Graybar strong and healthy for future generations.
We are committed to satisfying our customers. We add value in the supply chain through innovation and continuous improvement.
We tell the truth, do what’s right and treat others with fairness and respect. We adhere to high standards of ethics and business conduct.
We take pride in our Company and demonstrate loyalty to the Company and to one another. We tie our personal success to Graybar's success.
We believe that long-term success is more important than short-term gains. We work to keep Graybar strong and healthy for future generations.
We are committed to satisfying our customers. We add value in the supply chain through innovation and continuous improvement.
As a leading North American distributor, Graybar operates with one clear mission: to serve as the vital link in the supply chain, adding value for customers and suppliers with innovative solutions and services.
2023
2022
ISO 9001: 2015 Quality Standard
Graybar's registration to the ISO 9001:2015 quality standard represents a major achievement in establishing and maintaining a quality process. Our goal is to achieve excellence in customer service by monitoring and meeting specific performance standards. Developed by the International Organization for Standardization, the name "ISO" does not stand for the initials of the organization, but is derived from the Greek word isos, which means, "equal."
ISO-registered organizations document what they do, and do what they document. The registration process shows us where we can improve service levels, streamline the way we do our jobs, and drive costs down. All this makes for a productive organization that can stay focused on what is important - delivering superior distribution service to our customers. Graybar’s Quality Management System and nearly all Graybar locations are registered to the quality standards established by ISO.