Items can be added to your shopping cart from the Product Listing page, SKU page, Favorites List, Quick Order(DELETE?), Quotes and many other pages throughout the site. Shopping carts can be accessed at any time during the shopping experience by clicking the “Cart” icon. Items added to the shopping cart will be automatically saved if you need to exit the site and will be available upon your return.

Set the Delivery Method for Order
(pulled from Checkout) Verify that your ship-to address and preferred delivery method are correct. To change your Ship-To-You address, select the “Change Ship-To” link. You can also choose to Pickup your order, under My Delivery Method select Pick Up at Branch and select Change Store link. Enter City and State or Zip code and Search to find a location. Select a location for Order Pickup. Save Changes.

Under Shipping Method, select your preferred shipping method, and add any Shipping Instructions. Select Next.

• Ship to you, change the ship-to
• Pick up at branch, set from you selected zip code?
• Choose to ship the order as a Complete Delivery. Note: All items in this order will ship on the same date as part of the same delivery. This may delay the fulfillment of some items if items are stocked at different locations.

While in Cart and prior to Checkout, you will have the opportunity to review your order, remove items, increase or decrease a quantity, convert the cart to an RFQ, and add a promotional code(DO WE OFFER THIS?), if applicable.

• Save items to your Favorites List
• Empty the entire cart
• Export your cart to a CVS or PDF file

Once you have reviewed your Cart, click the Checkout button to proceed with your order.

If you’re not ready to place the order, you can convert you cart to an RFQ. Once a cart is converted, you won’t be able to restore items in your cart.

To save the items in this cart, save to Favorites first.

You can choose to continue shopping, while items remain in the cart.

For more information please refer to our pdf.

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While in “Cart” and prior to Checkout, you will have the opportunity to review your order, delete items, increase or decrease a quantity and add a promotional code, if applicable. The “Cart Actions will allow you to:

•  Add all items to your Favorites List
•  Delete the entire cart
•  Export your cart to a CVS file

Once you have reviewed your “Cart”, click the “Checkout” button to proceed with your order.

For more information please refer to our pdf.

Favorites Lists allow you to quickly organize, access and purchase your frequently ordered items.

To begin, you must be signed in to a Graybar.com account to use the Favorites List. To sign in, select the “Sign In/Register” button located at the top right of the webpage.

To ensure the security of your Graybar.com account, you may be asked to sign in again if you have been inactive for more than 30 minutes.

The Sign In page displays allowing you to enter your email address and password. If you do not have an account, you can start the registration process on the right side of the screen by clicking on the “Register” link.

Once you are signed in, you can use the Quick Access section on the homepage to select “Favorites”.

Once you are on the Favorites page, you can view all the lists associated with your account, both shared and private. Please note that only the list’s creator can edit or delete a list.

Creating a New Favorites List
To create a new favorites list,select the “New List” button located at the top right of the webpage.

There are three ways you can create a Favorites List:

• Method One: Type in or copy and paste a list of Graybar SKUs (also known as part numbers) in the text field.
• Method Two: Drag and drop a prepared .csv file into the blue bordered text field on the right.  
• Method Three: Use the “Browse File” button to navigate to your prepared .csv file.

Please note that we recommend the number of SKUs entered at once does not exceed 100.

If a SKU is no longer available, a message will appear: “To add all items to your cart, please remove the SKUs that are no longer available. Please note: If this is a shared list, only the creator of the list may remove the items.”

Once you have determined your list of SKUs and uploaded them through your chosen method, the List of Items page will be displayed. On this page, you can add your list directly to your cart, save to your favorites, or create a new favorites list.

Once you are on the List of Items page, you can also modify the quantities of your SKUs or remove them entirely.

To add a list directly to your cart, click on the “Add to Cart” button. The items displayed on the List of Items page will be added to your cart and a pop-up will be displayed, giving you the option to save that list for future purchases or go directly to your cart where you can begin the checkout process. 

When you click on the “Save to Favorites” button, a pop-up opens allowing you to name your Favorites List and make it either a private or shared list.

Once you have given your Favorites List a name and made it either private or shared, click the “Save” button. You have now created a Favorites List!

Please note that duplicate favorite names are not allowed. If you enter a name that already exists, the program will require you to enter a new or modified name.

Once the Favorites List has been created and saved, a message will be displayed indicating your Favorites List has been successfully saved.

Depending on the number of Favorites you and your team have created, you may need to scroll to find your newly created list. You can also select your name from the “Created By” option to narrow down the list to include your favorites.

On your Favorites Lists homepage, you will see all the lists that you have created or that have been shared with you. From here you can delete or duplicate a list, or add it to your cart. To rearrange the order of the list, click and hold the desired row and drag it to the desired location and then release your mouse.

To view or edit the products in your list, click the name of the list. The creator of the favorites list can edit or delete the list by selecting the edit or delete options.

The “Edit” button will display a pop-up so you can edit as needed. When you are finished, select the “Update List” button.

The “Delete” button will display a pop-up to confirm you want to delete the list.

You can also export the list using Export .csv. The downloaded file will contain the manufacturer part number, item name, Graybar SKU, item description and the UPC number for each item.

Add List to Cart
Add your list to your cart by selecting the item(s) you want to purchase with the “Add to Cart” button on the line of each item. You can also select the “All Items on Page” box. When using this checkbox, the “Add Selected to Cart” button displays so you can select it and add your item(s) to the cart.

A small green pop-up window displays indicating the addition to the cart was successful. You will also see the price value of your cart in the cart display in the top right of your screen.

By following these simple steps, you will be able to build and use a Favorites List on Graybar.com.

For more information please refer to our pdf.

To checkout, go to your shopping cart and click the “Checkout” button. Verify that your ship-to address and preferred delivery method are correct. To change your Ship-To-You address, select the “Change Ship-To” link.

Checkout consists of three sections: Shipment/Pick Up, Payment & Billing and Final Review.

Ship-To Account
Confirm that the correct ship-to account has been selected. Is this different for parent/child accounts? How can it be changed? Is this necessary to explain on regular accounts?

Shipping Address
Verify that your ship-to address is correct. To change your Ship-To-You address, select the Change Ship-To link. Please note: changing your location or delivery method may affect the availability or price of items in this order. To make a change, Go to Cart.

Shipment Method
Under Shipping Method, select your preferred shipping method, and add any Shipping Instructions. Select Next.

If you chose to pick up your order at a branch, the address, phone number and Will Call Hours will be displayed. No longer able to change which branch? You can also choose to Pickup your order, under My Delivery Method select Pick Up at Branch and select “Change Store” link. Enter City and State or Zip code and Search to find a location. Select a location for Order Pickup. “Save Changes”.

Estimated Tax and Total are displayed.

Payment & Billing

If your order is On-Account (On Account? Which is correct?), a Purchase Order Number is required. Release Number and Additional Order Number are optional.

If your Payment Method is with a credit card, enter the Credit Card Name, Card Number, Expiration Date and Card CVV. Verify the Billing Address. If Billing Address is different than the Shipping Address, uncheck the box and add the shipping address./ uncheck the box if it is not the same as the Shipping Address. After clicking Next, you will be taken to the Final Review page where you can confirm your order and quantity of shipments.

Notification Method
You can opt in to receive notifications by Email, Text or Both for Order acknowledgements, delivery updates, and delivery confirmations. You will be prompted to supply your email address or mobile number.

Agree & Place Order
Read and Agree to the Terms & Conditions by selecting the checkbox, then select Place your Order. Once you have placed your order, a printable order confirmation page will display. You will also receive an order confirmation via email.

For more information on Checkout, please refer to our pdf.